Terms & Conditions

Anata Keiko webstore (www.anata-keiko.com) encourages you to read our Terms and Conditions before purchasing or placing your order, as we may change our Terms and Conditions from time to time.


Sign yourself up and you will be able to enjoy the benefits! Such as: get discount 10% for your first order, saving your address so you can make your Check Out process faster at every transaction. You can also manage your account, change your address, review your current order and see the airwaybill tracking number. Of course, your information will be kept privately. To create your account, just click on the ' Register ' button right away!


We always try our best to display the information and colors of the products that appear on the site as accurately as possible. However, we cannot guarantee that your monitor's display of any color will be accurate as the actual colors you see depends on your monitor quality.


We reserve the right to not process your order if we are unable to validate your payment due to reasons such as different account holder name or incomplete payment. We also reserve the right not to process your order if product is out of stock and somehow the system fails/errors. We will refund your payment completely.


Payment can be made via Bank Transfer: Bank Central Asia . You will have to confirm your payment at our webstore to validate your purchase.
You can also pay with Credit Card (Visa & Mastercard) with minimum IDR 300,000 purchase in IDR.

Payment should be made strictly in 48 hours (2 days) after checking out. We will automatically send an invoice with the details of your order via email.
If you can't transfer and confirm within that time, your orders will automatically expire. You may order again, but we cannot guarantee the availability of our products.

Confirmation (only for Bank Transfer) should be made strictly after you have paid your order. You can make the confirmation easily by clicking on the 'CONFIRM PAYMENT' link. Be sure to keep your order ID so you can confirm your order.
You do not need to confirm your payment if you pay with Credit Card.


We don't provide any return and exchange unless the mistake is from our side (sending you defect item that is not mentioned before, differrent colour / item sent to you). Below are the return and exchange conditions that we accept:

-We only accept if the item is in good condition with out tag still intact.
-We will refund your payment if your purchase is currently out of stock and the payment already successful. We will refund the amount of money by transferring to your account.


You may not copy, reproduce, sell any contents of this Site for any commercial use for your own site.


Your information is safe with us. ANATA KEIKO understands that privacy concerns are extremely important to our customers. You can rest assured that any information you submit to us will not be misused, abused or sold to any other parties. We only use your personal information to complete your order. 


By using this site and providing us with your information, you agree to the site's Privacy Policy.